Patient-centered care (PCC) is an approach to healthcare that emphasizes the active involvement of patients in their care process, focusing on their individual needs, preferences, and values. It involves healthcare professionals working collaboratively with patients to make informed decisions about their treatment and care plans. Training healthcare workers on patient-centered care practices is crucial for improving patient outcomes, enhancing the patient experience, and fostering trust in healthcare settings.
In the United Arab Emirates, there is a growing emphasis on patient-centered care as part of the healthcare system’s development. Healthcare facilities are focusing on training their staff to create a more personalized, compassionate, and efficient environment for patients. This training also ensures that healthcare workers can meet the diverse needs of the population, promoting better healthcare delivery and patient satisfaction.
Program Objectives:
- Understand the principles and key elements of patient-centered care.
- Learn how to engage patients in their care decisions and respect their preferences.
- Develop skills to communicate effectively with patients and their families.
- Enhance the ability to create care plans that are tailored to individual patient needs.
- Explore the role of empathy and emotional intelligence in improving patient care.
- Train healthcare workers on involving patients in the decision-making process, ensuring their active participation.
- Improve the quality of care provided by emphasizing holistic approaches that address physical, emotional, and social needs.
- Foster a culture of respect, dignity, and compassion within healthcare teams and with patients.
This training program aims to equip healthcare workers with the skills and knowledge needed to provide patient-centered care, ultimately improving patient satisfaction and clinical outcomes while ensuring a more collaborative and personalized approach to healthcare delivery.
